El sistema tradicional de respuesta ante emergencias 911 de\u00a0EEUU, conecta una persona al coordinador, quien deriva la respuesta al sector\u00a0m\u00e1s adecuado, seg\u00fan sean necesidades m\u00e9dicas bomberos o fuerzas policiales,\u00a0Las autoridades de Israel, implementaron un sistema que utiliza\u00a0n\u00fameros\u00a0independientes en cada caso (100, 101 y 102), pero emplea adem\u00e1s inteligencia artificial (IA), para determinar si la necesidad requiere de una o m\u00e1s de las \u00e1reas citadas anteriormente\u00a0(Sanidad – Bomberos – Polic\u00eda). Este sistema tiene el objetivo de simplificar\u00a0y optimizar los requerimientos de asistencia, economizando significativamente los tiempos de respuesta, mejorando la gesti\u00f3n de los recursos y contribuyendo as\u00ed a salvar vidas y bienes.<\/p>\n
Unlike the United States\u00a0911 emergency response system<\/a>, which quickly connects a caller to a dispatcher who is trained to route a call to emergency medical, fire or law enforcement, Israelis have long dialed separate emergency numbers for police, ambulance, and fire (100, 101 and 102, respectively).<\/p>\n Although Israel\u2019s system saves time because callers don\u2019t have to first talk to a 911 operator as they do in the US, what if a crisis requires a response from multiple services?<\/p>\n A new three-way software using AI technology is the solution, according to Magen David Adom (MDA), Israel\u2019s emergency medical service.<\/p>\n The interconnect, which was developed by the in-house programming unit at MDA, will speed the flow of information between all three rescue services and\u00a0potentially save time and lives in emergencies<\/a>\u00a0requiring responses from multiple agencies.<\/p>\n How does the interconnect work?<\/strong><\/p>\n Setting the type of emergency into any of the service\u2019s computer-assisted dispatch systems will determine whether multiple agencies are needed at the scene.<\/p>\n For example, a call to MDA regarding someone injured in a shooting would automatically summon both an ambulance and police. Likewise, reporting an apartment fire to the Israel Fire and Rescue Service would summon personnel from all three services \u2014 firefighters to address the blaze itself, police to control street traffic, and ambulances to treat anyone potentially injured.<\/p>\n \u201cWe\u2019ve long believed that having separate numbers for police, EMS and fire rescue has been an advantage for callers in an emergency,\u201d said Eli Bin, director-general of MDA. \u201cIn a medical emergency, for example, callers are instantly connected to an EMT or paramedic, who can provide lifesaving medical instructions to the caller while the ambulance is dispatched.\u201d<\/p>\n